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Bespoke Guitar Parts: Privacy Policy

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Last Updated: August 12, 2026

 

Bespoke Guitar Parts ("we," "our," or "us"), based in Hong Kong, is committed to protecting your personal data in compliance with the Personal Data (Privacy) Ordinance (PDPO). This policy describes how we collect and use information when you visit bespokeguitarparts.com. [1]

 

1. Information We Collect

We collect personal information necessary to fulfill your orders for custom guitar parts and to analyze our website performance:

  • Order Information: Name, shipping address (Hong Kong only), and contact details.

  • Technical Data: Your IP address, browser type, and pages visited, collected automatically through our servers and Google Analytics.

  • Customization Details: Specific dimensions, materials (such as ABS or celluloid), and designs you provide for bespoke pickguards. [1, 2, 3]

 

2. Payment Processing

We do not store your raw credit card or financial details on our servers. All transactions are handled by secure, third-party payment gateways:

  • Stripe: A user-friendly gateway recently expanded in Hong Kong, supporting major mobile wallets.

  • PayPal: Widely available in Hong Kong and licensed by the Hong Kong Monetary Authority.

  • Your use of these services is subject to their respective privacy policies. [1, 2, 3, 4]

 

3. Analytics and Cookies (Google Analytics)

Our site uses Google Analytics to understand how visitors interact with our content.

  • Disclosure: Google Analytics uses cookies to collect data on site traffic. By using this site, you consent to the processing of data by Google as described in their terms. [1]

  • Opt-out: You may refuse the use of cookies by selecting the appropriate settings on your browser, though this may affect site functionality. [1, 2]

  • Consent: In accordance with modern standards, a cookie banner will be displayed upon your first visit to allow you to manage your tracking preferences. [1, 2]

 

4. Data Usage and Retention

We use your data only for the purposes for which it was collected, such as fulfilling orders and internal business analysis. We take all practicable steps to ensure data is accurate and not kept longer than necessary. [1, 2, 3]

 

5. Your Rights under HK Law

Under the PDPO, you have the right to:

  • Check whether we hold your personal data and request access to it.

  • Request corrections to any inaccurate data.

  • Direct Marketing: We will not use your personal data for direct marketing without your explicit, informed consent. [, 2, 3]

 

6. Shipping and Transfers

Currently, we only ship to addresses within Hong Kong. If we ever transfer your data outside of Hong Kong (e.g., to a cloud service provider), we will ensure it is protected by stringent safeguards in line with local regulations. [1]

 

7. Contact Us

For any data access or correction requests, please contact our Data Protection Officer at: [Insert Your Email Address].

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